PRIVACY POLICY

Data protection is our top priority!

We are pleased that you are interested in our organization and want you to feel safe when visiting our website, including with regard to the protection of your personal data. We therefore take the protection of your personal data very seriously. We want you to know when we collect which data and how we use it.

Below we inform you about the collection of personal data when you use our website. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological advances.

1. Person responsible for data processing

The person responsible according to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is:

OneRopeOneHope eV
Teufelsbachweg 3
53229 Bonn

Tel.: 01573 / 9467568
E-mail: info@oneropeonehope.de

If you have any questions about the processing of your personal data by us, about data protection in general and about asserting your rights as a data subject, please contact the following e-mail address: datenschutz@oneropeonehope.de

2. Your rights

You have the following rights with regard to the personal data concerning you:

01. Right to information (Art. 15 GDPR)
02. Right to rectification of incorrect data (Art. 16 GDPR)
03. Right to erasure or a right to be forgotten (Art. 17 GDPR)
04. Right to restriction of processing of personal data (Art. 18 GDPR)

2.1 Right to data portability (Art. 20 GDPR)

You can object to the processing and to data portability. If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time with effect for the future. If we collect your personal data for advertising purposes, including an analysis of customer data for advertising purposes, you have the right to object to the processing of personal data concerning you for the purpose of such advertising.

You also have the right to complain to a competent data protection supervisory authority about our processing of your personal data.

3. Personal data

We would like to provide you with an overview of how we ensure the protection of your personal data and which personal data we process, to what extent and for what purposes.

3.1 Processing of personal data

One Rope One Hope eV processes your personal data to implement the respective contract, such as membership, donation, other business relationship or to carry out pre-contractual measures that are carried out at the request of the data subject in accordance with Art. 6 (1) b) GDPR. Your contact details are also used for the purposes mentioned, e.g. in the context of specific information and queries.

The term “user” covers all categories of persons affected by data processing. This includes our donors, interested parties, service providers and other visitors to our website. The term “user” used is to be understood as gender-neutral.

OneRopeOneHope eV is also subject to legal obligations and in this respect processes your personal data based on legal requirements in accordance with Art. 6 (1) c) GDPR or in the public interest in accordance with Art. 6 (1) e) GDPR.

If the processing is necessary to protect a legitimate interest of our association or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) f) GDPR serves as the legal basis for the processing, e.g. on the basis of membership, the donation relationship, existing contracts or requests for needs-based information oriented towards your interests within the framework of the statutory purposes of One Rope One Hope eV.

3.2 Contacting us by email or contact form

When you contact us by email or via our contact form, the personal data you provide (your email address, name and telephone number) will be collected by us to process and respond to your request. If you have given us consent to process your personal data for specific purposes, Art. 6 (1) a) GDPR serves as the legal basis. You can revoke this consent at any time with effect for the future.

3.3 Providing the website and creating log filesWhen you access our website, data and information of a general nature are automatically recorded. This information (server log files) includes the amount of data transferred, notification of successful retrieval, browser type (version), the operating system used, referrer URL (the previously visited page), and the requesting provider. In addition, the IP address is transmitted and used to use the service you have requested. This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet.The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended.The data in the access log files is stored for 14 days, and the log files are stored for seven days. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to assign the calling client. The legal basis for data processing is Art. 6 (1) f) GDPR.

4. NewsletterWe use the so-called double opt-in procedure for registering for our newsletter. This means that after registration we will send you a confirmation email to the specified email address in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 6 weeks, your information will be automatically deleted. As soon as you confirm your wish to receive the newsletter, we will store your email address until you unsubscribe from the newsletter. The purpose of collecting your data is to deliver the newsletter.In addition, we store your IP addresses and the times of registration and confirmation each time you register and confirm in order to be able to prove your registration and, if necessary, prevent any possible misuse of your personal data.The legal basis for processing data after users register for the newsletter is if the user has given their consent in accordance with Art. 6 (1) a) GDPR.The only mandatory information required to receive the newsletter is your email address. The provision of further marked data is optional and is used to ensure a personal approach. The legal basis for the processing of data after registration for the newsletter is if consent has been given in accordance with Art. 6 (1) a) GDPR. The use of the shipping service provider, the statistical collection and analysis as well as the logging of the registration process are based on our legitimate interests in accordance with Art. 6 Paragraph (1) f) GDPR.The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For this reason, your e-mail address will be stored until we receive a revocation. You have the right to revoke your consent to the sending of the newsletter and to unsubscribe at any time. For this purpose, there is a link provided at the end of every newsletter e-mail. You can also declare the revocation by contacting the data protection officer specified above or by sending a message to the contact details provided in the imprint. This also makes it possible to revoke your consent to the storage of the personal data collected during the registration process.

5. Online donationOn our website we offer you the opportunity to make an online donation. For this purpose we collect various data required to conclude the contract. The legal basis for this is the conclusion and implementation of a contract in accordance with Art. 6 (1) b) GDPR. For the purpose of the online donation, the following data is transmitted to us and stored: title, country, name (last name/first name), gender, address (street, zip code, city), email address, telephone number, date and time of registration, donation amount and donation purpose. When issuing a SEPA direct debit mandate: account holder, account number (IBAN) and bank code (BIC). When paying by credit card: card holder, card number, expiry date and card verification number. If the user has given their consent, the legal basis for processing the data is Art. 6 (1) a) GDPR.Your registration by entering your personal data serves the purpose of processing donations and all related financial regulations. The collection of the mandatory information of title, country and telephone number serves to make it easier to contact you, the collection of the date of birth and donation number for statistical purposes and to be able to assign your donation to the correct donation account. Whenpaying via PayPal, credit card via PayPal or direct debit via PayPal, your payment data will be collected and processed by PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of PayPal’s legitimate interest in determining your ability to pay. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values ​​(so-called score values). If score values ​​are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, among other things, but not exclusively, address data. For further information on data protection, including on the credit agencies used, please refer to PayPal’s privacy policy:https://www.paypal.com/de/webapps/mpp/ua/privacy-fullYou can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.As soon as the purpose of the collection is no longer required, your data will be deleted. The data of the donation will be deleted after the end of the financial retention period so that we can meet our legal obligation (warranty period). If a regular donation is made, the personal data will be stored for the entire term.As a user, you have the option of canceling your registration at any time. You can have the data stored by us changed at any time. You can do this by sending a message to the contact details provided in the imprint.

6. Contact form

We have provided a contact form for you on our website which can be used for electronic contact. Your consent is obtained during the sending process and the following data you enter is transmitted to us and stored. Alternatively, you can contact us via the email address we have provided. In this case, the user’s personal data transmitted with the email is stored. The following are stored: last name, first name and optionally your email address. When the message is sent, the following data is also stored: IP address of the user, date and time the contact request was sent, your request until it is processed.

6.1 ChatIf users leave comments or other contributions, their IP addresses are stored for 7 days based on our legitimate interests within the meaning of Art. 6 (1) f) GDPR. This is done for our security in the event that users leave illegal content or contributions (insults, prohibited political propaganda, etc.). In this case, we ourselves can be prosecuted and are therefore interested in the identity of the author.

6.2 Change of address data

In this case, your data will not be passed on to third parties, but will be used exclusively to process the conversation or to process your request.

7. Integration of third-party services

Based on our legitimate interest, i.e. in the analysis, optimization and use of donation options within the meaning of Art. 6 (1) f) GDPR, we use service offers from third-party providers to integrate their content and services such as videos or fonts (hereinafter referred to uniformly as “content”).

7.1 Social plugins

This website uses social plugins from the following providers:

01. Facebook (operator: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
02. Twitter (operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)
03. Instagram (operator: Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA)

These plugins normally collect data from you by default and transmit it to the servers of the respective provider. To protect your privacy, we have taken technical measures to ensure that your data cannot be collected by the providers of the respective plugin without your consent. When you visit a page on which the plugins are integrated, they are initially deactivated. The plugins are only activated when you click on the respective symbol and you thereby give your consent for your data to be transferred to the respective provider. The legal basis for the use of the plugins is Art. 6 (1) a) and f) GDPR.

After activation, the plugins also record personal data such as your IP address and send this to the servers of the respective provider, where it is stored. In addition, activated social plugins set a cookie with a unique identifier when you visit the relevant website. This enables the providers to create profiles of your usage behavior. This also happens if you are not a member of the social network of the respective provider. If you are a member of the provider’s social network and are logged into the social network during your visit to this website, your data and information about your visit to this website can be linked to your profile on the social network. We have no influence on the exact extent of the data collected from you by the respective provider. For more information about the scope, type and purpose of data processing and about rights and setting options for protecting your privacy, please refer to the privacy policy of the respective provider of the social network. These can be accessed at the following addresses:

Facebook: https://www.facebook.com/policy.php
Twitter: https://twitter.com/privacy/
Instagram: https://help.instagram.com/155833707900388

7.2 Integration of YouTube

Our website uses plugins from the YouTube site operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection is established to the YouTube servers. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offerings and is therefore based on Art. 6 Para. 1 lit. f GDPR. We only record the extent to which the YouTube videos embedded on our site are accessed and delete this data after two years.

Further information on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy

7.3 Donations by direct debit

Our website also contains so-called “external links” to other websites, over whose content we as the provider of our website have no influence. For this reason, the provider cannot accept any liability for this external content. The respective provider of the linked website is responsible for the content and accuracy of the information provided. At the time of linking, no legal violations were apparent. If such a legal violation becomes known, the link will be removed immediately.

Transfer of your data:

For the purpose of technical processing and any reversal of the direct debit payment, we pass on your data to our bank, Sparkasse KölnBonn, Hahnenstraße 57, 50667 Cologne. Information on data protection at our bank can be found at: https://www.sparkasse-koelnbonn.de/de/home/toolbar/datenschutz.html?n=true&stref=footer

8. General information on the use of cookies

Our website uses so-called cookies. Cookies are text files that are stored on your device and saved by your browser. Cookies do not cause any damage to your computer and do not contain any viruses. When a user visits a website, a cookie can be stored on the user’s operating system. They are used to make our offers more user-friendly, effective and secure. We use both so-called temporary cookies, which are automatically deleted when you close your browser (“session cookies”), and persistent (permanent) cookies.

You can choose whether you want to deactivate the setting of cookies. You can make changes in your browser settings. You can choose whether you want to accept all cookies, be informed when cookies are set or reject all cookies. If you decide to reject all cookies, it is possible that you will not be able to use our offer in full.

This website uses the following types of cookies, the scope and functionality of which are explained below:

8.1 Transient cookies

We use session cookies on our websites that are essential for using our websites. These include cookies that allow us to recognize your computer when you return to our website. These session cookies contribute to the secure use of our services by enabling the secure processing of the shopping cart function and the payment process. The session cookies are deleted when you log out or close your browser.

8.2 Persistent cookiesThese cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. Of course, you can reject or deactivate cookies at any time, provided your browser allows this.

8.3 Flash cookiesThe Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox (no guarantee) (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

8.4 Preventing cookies

You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all the functions of this website.

8.5 Legal basis

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) f) GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) a) GDPR if the user has given their consent.

8.6 Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of our website. Some functions of our website cannot be offered without the use of cookies. Here it is necessary that the browser is recognized even after changing pages. Therefore, we need cookies for the following information: donation purpose, adopting language settings, remembering search terms.

We do not create user profiles based on the technically necessary cookies we collect. Since we want to continuously improve the quality of our website and make it as simple as possible, the analysis cookies are used exclusively for this purpose. This purpose also represents our legitimate interest in processing personal data in accordance with Art. 6 (1) f) GDPR.

9. Data protection notice for our Facebook page

A Facebook button is integrated into our website which takes you to our Facebook page.

One Rope One Hope eV uses the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland for the information service offered here.

Data can be transferred to Facebook through the forwarding. We have no knowledge of how this data is used. For this reason, we would like to point out that you can find out more about Facebook’s data protection regulations at the following link:

https://de-de.facebook.com/policy.php

You can find Facebook’s complete data policy here:

https://de-de.facebook.com/full_data_use_policy

As the provider of the information service, we do not collect or process any other data from your use of our service. You can find the data protection declaration in the currently valid version under the “Data Protection” section on our Facebook page. If you have any questions about our information offer, you can contact us at datenschutz@oneropeonehope.de.

10. Right to complain

You have the right to complain to a data protection supervisory authority about our processing of personal data. As a user of our website and the various donation options or contact options, we would like to inform you below about your various rights as a data subject, as we take your wishes, rights and the security of your personal data entrusted to us very seriously.

11. Exclusion of liability for external links

Our website also contains so-called “external links” to other websites, over whose content we as the provider of our website have no influence. For this reason, the provider cannot accept any liability for this external content. The respective provider of the linked website is responsible for the content and accuracy of the information provided. At the time of linking, no legal violations were apparent. If such a legal violation becomes known, the link will be removed immediately.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change this privacy policy in order to adapt it to a changed legal situation if necessary, as well as if our service or data processing changes. However, this only applies to declarations on data processing. If user consent is required or parts of the privacy policy are part of a contractual agreement, the changes will only be made with the consent of the users. Please therefore always inform yourself about the current version of our privacy policy.

Status: January 2021

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